E1237 DE 01/2004

Título: HOMELAND SECURITY ASSESSMENT MANUAL (EBOOK). A COMPREHENSIVE ORGANIZATIONAL ASSESSMENT BASED ON BALDRIGE CRITERIA

• Objetivo:

  Many organizations have embraced the concept of improving overall performance by using the Malcolm Baldrige National Quality Award criteria as a benchmark to gauge their strengths and opportunities for improvement, and as a measurement of their overall alignment and integration of key processes. Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Individual citizens, industry, and government leaders from all spectrums of our society have become involved in ensuring national security. This comprehensive and hands-on manual will help organizations align the Baldrige Award Criteria for Performance Excellence with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees and the customers of their products and services. Review a sample Webinar presentation about this book by the author by clicking here.

• Histórico: 2004 - Publicada nova edição

• Número de Páginas: 238 páginas