74 registro(s) encontrado(s) em 0,764 segundos.
E1287
ROOT CAUSE ANALYSIS: SIMPLIFIED TOOLS AND TECHNIQUES, SECOND EDITION (EBOOK). SIMPLIFIED TOOLS AND TECHNIQUES
This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. COMMENTS FROM OTHER CUSTOMERS "This book is a good intro to Root Cause Analysis tools. It is easy to read and laid out in a good format, with a picture and/or sample provided for every tool discussed, along with a checklist for its usage. There is the occasional spot of confusing information, and some of the explanations seem over-simplified or under-explained. But this is not highly prevalent, and the book does accomplish giving the reader a great introduction to these tools and techniques. It may be insufficient for those who are looking for more advanced or in-depth information on any of the tools and techniques. Beginners should find this a very helpful book and one that will be referenced often as they start practicing Root Cause Analysis." A reader in Bradenton, Florida
E1463
PROCESS IMPROVEMENT SIMPLIFIED (EBOOK). A HOW-TO BOOK FOR SUCCESS IN ANY ORGANIZATION
Process Improvement Simplified is written for leaders and managers of organizations or enterprises who: Are struggling with their organization’s success Are not satisfied with the current state Are striving to be number one Have heard about the negatives or positives of process improvement (PI) but have never implemented it But PI is not a panacea; it takes leadership commitment and involvement, plus organizational behavior modification so that PI becomes a disciplined way of life. It entails hard work through dealing with nitty-gritty details. PI is not just a problem-solving methodology or another quality control tool. In fact, it is not a quality improvement tool like statistical process control or Six Sigma. It is a systematic approach to focus, measure, and redesign a critical process of any organization in order to reduce waste and achieve breakthrough improvement for that process. In this approach, personnel from other functions within the organization will be involved to ensure that the needs of customers and suppliers of the process are correctly reflected and supported. This is a how-to book with simple examples. A step-by-step method of implementing PI is presented using the example of running a restaurant business.
E3507
HOW AND WHEN TO PERFORM BAYESIAN ACCEPTANCE SAMPLING
Many of discussions of Bayesian acceptance sampling are rather mathematical and discourage study by the average quality control practitioner. In this volume from the ASQ Statistics Division Basic References in Quality Control series, the complex mathematics are included in the appendices and a simplified introduction to the subject in terms of process and sampling variation is presented.
E1016
AN INTRODUCTION TO DESIGN OF EXPERIMENTS (EBOOK). A SIMPLIFIED APPROACH
This book is intended for people who have either been intimidated in their attempts to learn about Design of Experiments (DOE) or who have not appreciated the potential of that family of tools in their process improvement efforts. This introduction to DOE
E1315
THE LOGICAL THINKING PROCESS (EBOOK). A SYSTEMS APPROACH TO COMPLEX PROBLEM SOLVING
A major rewrite of Dettmer's classic Goldratt's Theory of Constraints, this new edition presents a whole new approach to building and applying logic trees. The logical thinking process referred to in the title is nothing less than a broadly applicable, systems-level approach to policy analysis. Dettmer has streamlined the process of constructing the logic trees while simultaneously ensuring that the results are more logically sound and closer representations of reality than ever before. He explains an easier, more logically sound way to integrate Current Reality Trees with Evaporating Clouds. His new version of the thinking process "retires" the Transition Tree in favor of the marriage of a more detailed Prerequisite Tree and critical chain project management. This book contains new examples of logic trees from a variety of real-world applications. Most of the diagrams and illustrations are new and improved. Explanations and procedures for constructing the logic trees are considerably simplified. Electronic Books Only: CD-ROM files are available for download. Please contact ASQ Customer Care for download instructions.
T1142E
ISO 10006:2017: QUALITY MANAGEMENT — GUIDELINES FOR QUALITY MANAGEMENT IN PROJECTS (E-STANDARD_
ISO 10006:2017 gives guidelines for the application of quality management in projects. It is applicable to organizations working on projects of varying complexity, small or large, of short or long duration, being an individual project to being part of a programme or portfolio of projects, in different environments, and irrespective of the kind of product/service or process involved, with the intention of satisfying project interested parties by introducing quality management in projects. This can necessitate some tailoring of the guidance to suit a particular project. ISO 10006:2017 is not a guide to project management itself. Guidance on quality in project management processes is presented in this document. Guidance on project management and related processes is covered in ISO 21500. ISO 10006:2017 addresses the concepts of both "quality management in projects" and "quality management systems in projects". These are distinguished by being addressed separately by the following topics and clauses: - quality management in projects includes: quality management systems in projects (Clause 4); management responsibility in projects (Clause 5); resource management in projects (Clause 6); product/service realization in projects (Clause 7); and measurement, analysis and improvement in projects (Clause 8); - quality management systems in projects includes: project characteristics (4.1); quality management principles in projects (4.2); project quality management processes (4.3); and a quality plan for the project (4.4).
T1167E
ASQ/ANSI/ISO 10006:2017 QUALITY MANAGEMENT — GUIDELINES FOR QUALITY MANAGEMENT IN PROJECTS
Gives guidelines for the application of quality management in projects. It is applicable to organizations working on projects of varying complexity, small or large, of short or long duration, being an individual project to being part of a programme or portfolio of projects, in different environments, and irrespective of the kind of product/service or process involved, with the intention of satisfying project interested parties by introducing quality management in projects. This can necessitate some tailoring of the guidance to suit a particular project. It is not a guide to project management itself. Guidance on quality in project management processes is presented in this document. Guidance on project management and related processes is covered in ISO 21500. This document addresses the concepts of both “quality management in projects” and “quality management systems in projects”.
E1235
PROCESS DRIVEN COMPREHENSIVE AUDITING (EBOOK). A NEW WAY TO CONDUCT ISO 9001:2000 INTERNAL AUDITS
This book was written for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001:2000 Standard with a cross reference
E1464
THE AS9100C, AS9110, AND AS9120 HANDBOOK (EBOOK). UNDERSTANDING AVIATION, SPACE, AND DEFENSE BEST PRACTICES
AS9100, AS9110, and AS9120, the quality management system (QMS) standards for the aerospace industry, are written in the most ambiguous language possible. Indeed, they don’t outline how they should be implemented. Those decisions are left to the organizati
E1482
CRACKING THE CASE OF ISO 9001:2015 FOR MANUFACTURING, THIRD EDITION (EBOOK)
This guide is intended to help everyone in an organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers. It provides a simplified explanation of the clauses of ISO 9001:2015, including: What’s required Why to do it Implementation tips Questions to ask to assess conformity Also included are included descriptions of 14 quality tools that may be helpful when you are structuring or deploying processes to effectively comply with ISO 9001:2015 requirements. For each tool, the authors describe (1) what it is, (2) where it’s used, (3) how it’s done, and (4) cautions to be considered when using the tool.
E1479
COACHING GREEN BELT PROJECTS FOR SUSTAINABLE SUCCESS (EBOOK)
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to support Green Belt projects. There is an abundant amount of information on the technical, “hard skills” aspects of Six Sigma, while considerably less about the interpersonal side of DMAIC. Research has shown that desirable Green Belt project outcomes are greatly influenced by collaboration issues between the coach and the Green Belt team member, and therefore this text focuses on tips for effective collaboration practices. Besides being a comprehensive discussion about how to coach Green Belts on their first project, it may also be used to coach subsequent Green Belt projects. A case study of Louisville Metro demonstrates this book’s ideas in the field and includes an example of one of its actual Six Sigma Green Belt projects.
E1419
SIX SIGMA GREEN BELT, ROUND 2 (EBOOK). MAKING YOUR NEXT PROJECT BETTER THAN THE LAST ONE
You've been trained and tested and you've been successful. Now, where will you take it from here? This book is intended for the Green Belt or anybody who has attended Six Sigma training and has been coached through a complete project, and who now wants to or needs to step out on their own and manage improvement projects without a dedicated coach. For a Green Belt, it is probable that the first project was coached by another Six Sigma practitioner, either within the organization or consulting for them, and that the coach’s performance may have been evaluated based on the success of the Green Belt’s project. Now that the first project is done, the coach has likely moved on to the next new Green Belt candidate. So, what happens to yesterday’s Green Belt? Detailed in these pages is a user-friendly guide to completing an improvement project quickly and thoroughly. The author has identified the nine most critical elements of a project and presented the tools needed to deliver those nine. A person who has been exposed to Six Sigma training will not have a difficult time understanding and applying the tools and techniques presented. Even a non-Green Belt will find this material to be usable with only a little coaching. Dotted throughout the book are descriptions of team meetings, five in all, that will serve the purpose of delivering the nine critical elements in a 90-day time frame. The book’s final chapter is intended as a guide to process management and process improvement in or outside the context of an improvement project. Once the concepts and topics become familiar to the reader, Chapter 10 can be read independently and repeatedly to help the organization manage its processes and improve them every day.
E1284
LEAN KAIZEN (EBOOK). A SIMPLIFIED APPROACH TO PROCESS IMPROVEMENTS
To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response ti
E1514
KAIZEN KANBAN (EBOOK). A VISUAL FACILITATION APPROACH TO CREATE PRIORITIZED PROJECT PIPELINES
Kaizen Kanban is a guide to creating prioritized project pipelines and setting up improvement boards to maximize business success through the execution of continuous improvement projects. It introduces to the “Faster and Better” visual facilitation approach that enables you to seamlessly leverage and combine fundamental tools in order to identify improvement opportunities for entire value streams, compile them in a prioritized project pipeline, and set up improvement display boards, or “kaizen kanbans,” linked to key business objectives. Kaizen kanbans follow the same principles used with traditional kanbans. They are visual communication tools and are visible to all levels of employees within the organization. The difference is that instead of telling operators what to build next or what parts to retrieve, the cards tell improvement teams what pre-approved projects are most relevant to current business needs and are next in line for implementation. This approach is designed to complement and enhance the effectiveness of quality, lean, continuous improvement, and project management initiatives that may already be in place in an organization.
T1565E
ISO 14064-2:2019 GREENHOUSE GASES-PART 2: SPECIFICATION WITH GUIDANCE
ISO 14064-2:2019s pecifies principles and requirements and provides guidance at the project level for the quantification, monitoring and reporting of activities intended to cause greenhouse gas (GHG) emission reductions or removal enhancements. It includes requirements for planning a GHG project, identifying and selecting GHG sources, sinks and reservoirs (SSRs) relevant to the project and baseline scenario, monitoring, quantifying, documenting and reporting GHG project performance and managing data quality. The ISO 14060 family of standards is GHG programme neutral. If a GHG programme is applicable, the requirements of that GHG programme are additional to the requirements of the ISO 14060 family of standards.
T1626E
ISO 14100:2022 GUIDANCE ON ENVIRONMENTAL CRITERIA FOR PROJECTS, ASSETS AND ACTIVITIES TO SUPPORT THE DEVELOPMENT OF GREEN FINANCE
This document establishes a framework and outlines a process to identify criteria for environmental impacts and performance to take into account when considering projects, assets and activities seeking finance. This document also gives guidance on assessin
E1541
LEAN TACTICS FOR ARCHITECTS, ENGINEERS, AND IPD CONTRACTORS (EBOOK)
Implementing lean is the best way to become a high-performing design firm. By improving design and construction services production, architecture/engineering/IPD construction (A/E/C) firms automatically improve their design products and their profitability. They have great repeat clients, they do wonderful design, they have fewer lawsuits, and contractors respect them. Good project management is absolutely critical to A/E/C business success, and applying lean design processes is the most effective way to improve project management. Doing it right takes determination, and it will significantly change the way you work. It’s not rocket science, but it’s also not for the timid. However, it will be well worth it: when lean design is functioning properly and your firm becomes very high-performing, you could be earning a consistent 30% profit while providing better services and projects. This book will show you how to become one of the really high-performing firms!
E1275
STRATEGIC SIX SIGMA FOR CHAMPIONS (EBOOK). KEYS TO SUSTAINABLE COMPETITIVE ADVANTAGE
Recent advances in the measurement and management of customer value now make it a powerful tool for identifying and prioritizing Six Sigma projects. No longer do champions or black belts have to rely solely on costs to justify the selection of Six Sigma pr
E1645
LEAN SIX SIGMA FOR BEGINNERS. ESSENTIAL ACTIVITIES TO CONDUCT DMAIC PROJECTS
Improving performance is a constant objective in any industry. Acquiring lean and Six Sigma competency will help professionals at any level achieve their productivity goals. Lean Six Sigma for Beginners is a quick guide perfect for anyone new to Lean Six Sigma (LSS) to help them gain the competency to make improvements. Chapters are organized to align with steps in the Define-Measure-Analyze-Improve-Control (DMAIC) framework, explaining the different stages thoroughly. In each stage, author Gary Jing offers guidance to eliminate deficiencies by using tactics or tools. This handy pocket guide: Follows a typical project roadmap that users can easily navigate, step-by-step, to carry out LSS projects. Focuses on soft, non-statistical LSS tools to help professionals better prepare to work with data analytics and statistics. Offers some unique practices and perspectives on popular tools, such as root cause analysis (RCA) and failure mode and effects analysis (FMEA). Provides key takeaways to conclude and summarize each chapter. Upskills students and next-generation quality professionals to prepare them for transitioning into the job market. Gary Jing, PhD, a fellow of ASQ, has been a Master Black Belt and Lean Six Sigma deployment leader for nearly 30 years. Currently an adjunct professor at the University of St. Thomas teaching Lean Six Sigma and a quality manager at nVent, he has also worked as a continuous improvement director at CommScope. He was on the U.S. delegation to ISO Technical Committee 176 and participated in the development of ISO 9000:2015 as the secretary. He earned a doctorate in industrial engineering from the University of Cincinnati. Dr. Jing has over 30 publications in Lean & Six Sigma Review and is an ASQ-certified quality engineer and quality manager.
E1348
PROCESS DRIVEN COMPREHENSIVE AUDITING (EBOOK). A NEW WAY TO CONDUCT ISO 9001:2008 INTERNAL AUDITS, SECOND EDITION
This book was written for the novice internal auditor and for the experienced auditor in search of a more meaningful approach. The goal is to provide an easy-to-understand method for conducting a highly effective audit. Process Driven Comprehensive Auditin
E1351
STAKEHOLDER-DRIVEN STRATEGIC PLANNING IN EDUCATION (EBOOK). A PRACTICAL GUIDE FOR DEVELOPING AND DEPLOYING SUCCESSFUL LONG-RANGE PLANS
No school district becomes excellent without a strategic plan, but many remain mediocre with them. What makes the difference? This book has been written to describe what it means to engage in serious long-range or “strategic” planning and to provide soluti
E1483
CRACKING THE CASE OF ISO 9001:2015 FOR SERVICE (EBOOK)
This guide is intended to help everyone in a service organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers. It provides a simplified explanation of the clauses of ISO 9001:2015, including: What’s required Why to do it Implementation tips Questions to ask to assess conformity Also included is a chapter that answers the question “Why do ISO 9001:2015?” and a chapter that summarizes the key differences with past editions of ISO 9001. To assist the user in implementation of QMS processes, this guide also includes a chapter that describes 12 quality tools. For each tool, the authors describe (1) what it is, (2) where it’s used, (3) how it’s done, and (4) cautions to be considered when using the tool. The contents of this book can help organizations save time in achieving compliance with the ISO 9001 requirements and also facilitate effective implementation. This has the potential to lower internal costs and to improve customer satisfaction.
E1573
BEYOND COMPLIANCE DESIGN OF A QUALITY SYSTEM (EBOOK). TOOLS AND TEMPLATES FOR INTEGRATING AUDITING PERSPECTIVES
Next Level Results for Your QMS You don’t just want a compliant quality management system, you want a robust one—a QMS that’s easy to implement and maintain. Beyond Compliance Design merges two sets of experiences—that of a quality system designer/auditee and that of an external auditor—to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for continuous improvement, waste reduction, employee engagement, and customer satisfaction and delight. Author Janet Bautista Smith, with the contributions of external auditor, Robert Alvarez, guides you in this process with her models, case studies, lessons learned, and an array of simple tools and templates you can customize for your organization and begin using immediately, including: Implementing layered metrics to align with the auditor's perspective Employing DMAIC analysis to process customer complaints Discovering hidden factories through a Process Grid Walk Addressing common pitfalls of documentation systems with lean solutions Achieving operational compliance and excellence within processes Determining QMS, customer, and auditor satisfaction Fostering synergy among the QMS, customer, and auditor perspectives Engaging management review for critical support Janet Bautista Smith has 38 years of quality management experience in various manufacturing environments, including the medical device, automotive, and military and logistics industries. She has previously written Auditing Beyond Compliance and The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing for ASQ’s Quality Press. Robert Alvarez brings more than 40 years of experience to the maintenance and implementation of management systems. An effective QMS is always in a state of dynamic improvement. Effort in building a strong QMS is to continually meet and exceed both the internal business requirements as well as external stakeholders. This book provides insights into real life experiences of both the QMS designer and an objective Auditor and provides a simplified flow of work processes, which are scalable to any industry for bringing about continuous improvement and strengthening the existing QMS. – Madhusudan Moosapeta, Director, Quality and Compliance, Apotex The Process Grid Walk evaluation (depicted in this book) is unique and provides a precise identification of a process or procedure that may provide an opportunity for improvement. – Ricardo Villareal, Supply Chain Security Specialist, CTPAT Field Officer, U.S. Customs and Border Protection
E1576
ISO 56000 BUILDING AN INNOVATION MANAGEMENT SYSTEM (EBOOK). BRING CREATIVITY AND CURIOSITY TO YOUR QMS
Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter the IS
T1155E
ISO 10001:2018: QUALITY MANAGEMENT — CUSTOMER SATISFACTION
This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This document is applicable to product- and service-related codes containing promises made to customers by an organization concerning its behaviour. Such promises and related provisions are aimed at enhanced customer satisfaction. Annex A provides simplified examples of components of codes for different organizations. NOTE Throughout this document, the terms "product" and "service" refer to the outputs of an organization that are intended for, or required by, a customer. This document is intended for use by any organization regardless of its type or size, or the products and services it provides, including organizations that design customer satisfaction codes of conduct for use by other organizations. Annex C gives guidance specifically for small businesses. This document is aimed at customer satisfaction codes of conduct concerning individual customers purchasing or using goods, property or services for personal or household purposes, although it is applicable to all customer satisfaction codes of conduct. This document does not prescribe the substantive content of customer satisfaction codes of conduct, nor does it address other types of codes of conduct, such as those that relate to the interaction between an organization and its personnel, or between an organization and its suppliers.
E1261
LEADERSHIP FOR RESULTS. REMOVING BARRIERS TO SUCCESS FOR PEOPLE, PROJECTS, AND PROCESSES
It is widely recognized that leadership is a critical factor in enabling any organization to adapt to its environment through implementing strategy, thereby surviving and thriving. This book takes research from a diverse range of fields on human behavior a
E1549
PROCESS MONITORING AND IMPROVEMENT HANDBOOK, SECOND EDITION (EBOOK)
The concept of process monitoring and improvement applies to any type of industry: automotive, textiles, food, pharmaceuticals, biologics, medical devices, electronics, aerospace, banking, educational institutions, service providers, and so on. The focus of this book is to identify and apply different process monitoring and improvement tools in any organization. This book is aimed at engineers, scientists, analysts, technicians, managers, supervisors, and all other professionals responsible to measure and improve the quality of their processes. Many times, these professionals do not have a formal education on the use of these tools but learn about them throughout the different improvement projects in which they are involved in their work environment. This book is intended to fill the gap between the lack of formal education in the tools and the need to implement those tools in an improvement project. The book can also be used as a refresher course for those professionals who did learn about these tools as part of their educational background.
T1613E
ISO 14030-2:2021 ENVIRONMENTAL PERFORMANCE EVALUATION — GREEN DEBT INSTRUMENTS — PART 2: PROCESS FOR GREEN LOANS
This document establishes principles, specifies requirements and gives guidelines: for designating as “green” loans which finance eligible projects, assets and supporting expenditures; for managing and reporting on the use of proceeds; for defining, monito
T1631E
ISO TS 10020:2022 QUALITY MANAGEMENT SYSTEMS - ORGANIZATIONAL CHANGE MANAGEMENT - PROCESSES
This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided. This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.
E1338
PROVING CONTINUOUS IMPROVEMENT WITH PROFIT ABILITY (EBOOK)
The goal of this book is to demonstrate to manufacturing, distributor, and service businesses that there are only seven critical business elements from which continuous improvement projects can be discovered, financially evaluated, and ranked before implementation. They are:Increase sales by increasing the percent of market coverage.Reduce expenses by reducing the percent of labor and non-labor expenses per sales dollar. Reduce lead times to reduce work-in-process inventory investment. Reduce setup costs to minimize product and component inventory investment. Maximize capital asset utilization percent. Minimize asset investment for invoice payment by controlling the collection period within the contracted time period. Maximize employee knowledge worker utilization by empowering them with financial and practical training related to these seven business elements. The information is uniquely organized so it can serve as a frequent reminder for both the experienced and inexperienced of the few principles and financially-based formulas that must be built into company culture if both customers and stockholders are to be satisfied. Project teams are shown how to discover and financially evaluate and rank a vast number of continuous improvement projects.
E1608
THE ASQ CERTIFIED SOFTWARE QUALITY ENGINEER HANDBOOK, THIRD EDITION (E-BOOK)
The ASQ Certified Software Quality Engineer Handbook, Third Edition contains information and guidance that supports all the topics within the 2023 version of the Certified Software Quality Engineer (CSQE) Body of Knowledge (BoK). Armed with the knowledge in this handbook, qualified software quality practitioners will be prepared for the ASQ CSQE exam. It is also helpful for any practitioner or manager who needs to understand the aspects of software quality that impacts their work. This revised edition includes: New quality management sub-sections focusing on quality metrics and monitoring More agile information, including discussions of Kanban, DevOps, and agile metrics Cloud computing models and platforms Additional updates to software security and safety Revisions throughout the entire handbook to reflect current industry practices Linda Westfall is President of Westfall Team, Inc. and one of their lead consultants/trainers. She has more than 45 years of experience in real-time software engineering, quality, project management, and metrics. She is a past Chair of the ASQ Software Division and has served on the ASQ Certification Board. Linda was a significant contributor to the third and fourth Editions of the Project Management Institute’s (PMI’s) Project Management Body of Knowledge (PMBOK) Guide is a member of the exam development committee for the Professional Engineer (PE) in Software Engineering.
T1612E
ISO 14030-1:2021 ENVIRONMENTAL PERFORMANCE EVALUATION — GREEN DEBT INSTRUMENTS — PART 1: PROCESS FOR GREEN BONDS
This document establishes principles, specifies requirements and gives guidelines: for designating bonds which finance eligible projects, assets and supporting expenditures as “green”; for managing and reporting on the use of proceeds; for defining, monito
T1617E
ISO14030-3:2022 ENVIRONMENTAL PERFORMANCE EVALUATION - GREEN DEBT INSTRUMENTS - PART 3: TAXONOMY
This document defines a taxonomy of eligible investment categories for designation as green debt instruments, including bonds and loans. This document categorizes economic sectors and establishes criteria for determining the eligibility of projects, assets
E1354
LEAN-SIX SIGMA FOR HEALTHCARE, SECOND EDITION (E-BOOK). A SENIOR LEADER GUIDE TO IMPROVING COST AND THROUGHPUT
This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was written specifically for CEOs, the “C-Suite,” and senior leaders who desire to harness the power of Lean-Six Sigma as their major strategic weapon for progress, as well as those charged to coach them. It is intended for those organizations that operate active Lean-Six Sigma initiatives, but have yet to successfully attack high leverage processes like “In Quality Staffing” and recovering significant Cost of Quality from throughput improvements. It is also intended for senior leaders who have yet to tackle Lean-Six Sigma as their major organization-wide strategic weapon. However, it is also a must-read for managers at all levels, quality professionals, and Lean-Six Sigma Black Belts who desire to aid in assuring that their organizations’ improvement efforts attack strategically versus the all-to-common tactical, project-by-project approach that suboptimizes the power of Lean-Six Sigma. Further, the book and supporting website is full of electronic checklists, tools, templates, suggestions for additional reading, and many recommended 1-hour and 2-hour learning sessions for senior leaders and managers. The changes in this second edition include the following: Many more examples of “In Quality Staffing”, a healthcare translation of one of the seven categories of Lean waste found in the Toyota Production System and one of the most powerful concepts applicable to healthcare. This concept has been described as “the language of nursing” versus a more manufacturing-speak described in other leading Lean-Six Sigma books. Expanded dialogue of the role of Lean in healthcare. Additional embedded case examples.
E1372
THE SOFTWARE AUDIT GUIDE (EBOOK)
Audit – now there’s a word that can strike terror into your heart. Whether it’s the IRS looking over your shoulder or a quality tool utilized by your company, it requires accountability. A software audit monitors the development process and provides management with an independent view of the software development status. The purpose of this book is to remove the terror and error while improving the audit process. Software is not produced on a production line; the only thing that is the same on all software projects is that there is input and output. Everything in the middle is customized for the project at hand. Thus, The Software Audit Guide does not contain a one-size-fits-all approach. It gives a choice of areas to audit and different questions that should be asked within these areas. This book provides a flexible, user-friendly checklist of more than 1,300 questions designed to stimulate creative thinking that will ultimately result in the best possible software audit.
E1412
THE LEAN DOCTORS WORKBOOK (EBOOK). AN APPLICATION GUIDE FOR TRANSFORMING OUTPATIENT CLINIC SYSTEMS WITH LEAN
The content of this workbook is based on the book Lean Doctors: A Bold and Practical Guide to Transforming Healthcare Systems, One Doctor at a Time, and on the authors’ years of transforming care delivery systems with lean. The Six Success Steps discussed in the book are presented here with a focus on implementing them to achieve dramatic and sustainable change. The Success Steps are building blocks; the order in which you apply them matters. They are presented here in an order that has worked in the real world; working through them logically will help you on the path to successful implementation. Each Success Step includes a practical explanation of the theory and maps that illustrate how that particular step impacts the care process in the context of a detailed case study. The authors use several Lean mapping tools, including lean process maps, spaghetti diagrams, and swim lane diagrams. In addition to illustrating lean concepts and their application in the context of a case study discussed throughout the book, these maps provide instructive examples that can help you create similar maps for the processes you operate. With its interactive format and step-by-step design, this workbook is ideal for use in the classroom to teach Lean principles, or with a lean project team to guide a clinical implementation. Together with Lean Doctors, this workbook will help the student of lean or the lean project team learn and apply a complete lean system in a healthcare setting.
E1287
- ROOT CAUSE ANALYSIS: SIMPLIFIED TOOLS AND TECHNIQUES, SECOND EDITION (EBOOK). SIMPLIFIED TOOLS AND TECHNIQUES
E1463
- PROCESS IMPROVEMENT SIMPLIFIED (EBOOK). A HOW-TO BOOK FOR SUCCESS IN ANY ORGANIZATION
E1315
- THE LOGICAL THINKING PROCESS (EBOOK). A SYSTEMS APPROACH TO COMPLEX PROBLEM SOLVING
T1142E
- ISO 10006:2017: QUALITY MANAGEMENT — GUIDELINES FOR QUALITY MANAGEMENT IN PROJECTS (E-STANDARD_
T1167E
- ASQ/ANSI/ISO 10006:2017 QUALITY MANAGEMENT — GUIDELINES FOR QUALITY MANAGEMENT IN PROJECTS
E1235
- PROCESS DRIVEN COMPREHENSIVE AUDITING (EBOOK). A NEW WAY TO CONDUCT ISO 9001:2000 INTERNAL AUDITS
E1464
- THE AS9100C, AS9110, AND AS9120 HANDBOOK (EBOOK). UNDERSTANDING AVIATION, SPACE, AND DEFENSE BEST PRACTICES
E1419
- SIX SIGMA GREEN BELT, ROUND 2 (EBOOK). MAKING YOUR NEXT PROJECT BETTER THAN THE LAST ONE
E1514
- KAIZEN KANBAN (EBOOK). A VISUAL FACILITATION APPROACH TO CREATE PRIORITIZED PROJECT PIPELINES
T1626E
- ISO 14100:2022 GUIDANCE ON ENVIRONMENTAL CRITERIA FOR PROJECTS, ASSETS AND ACTIVITIES TO SUPPORT THE DEVELOPMENT OF GREEN FINANCE
E1275
- STRATEGIC SIX SIGMA FOR CHAMPIONS (EBOOK). KEYS TO SUSTAINABLE COMPETITIVE ADVANTAGE
E1348
- PROCESS DRIVEN COMPREHENSIVE AUDITING (EBOOK). A NEW WAY TO CONDUCT ISO 9001:2008 INTERNAL AUDITS, SECOND EDITION
E1351
- STAKEHOLDER-DRIVEN STRATEGIC PLANNING IN EDUCATION (EBOOK). A PRACTICAL GUIDE FOR DEVELOPING AND DEPLOYING SUCCESSFUL LONG-RANGE PLANS
E1573
- BEYOND COMPLIANCE DESIGN OF A QUALITY SYSTEM (EBOOK). TOOLS AND TEMPLATES FOR INTEGRATING AUDITING PERSPECTIVES
E1576
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E1261
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